Mastercard prepaid card

Mastercard prepaid card

Owing to the innovative technology, in addition to the common card functionalities and advantages of a prepaid model, the Mastercard® prepaid card also enables contactless payment. In order for the payment to be even quicker and simpler, any costs under EUR 40 can be settled without using the PIN or the signature. This card is an excellent for the places where you shop every day (such as grocery stores, newsagents, fast food restaurants) because it speeds up the paying process significantly. This functionality is especially useful at locations where people gather in larger numbers  such as sports venues, museums, tourist sights, festivals, clubs and similar.

Take the advantages we offer

Due to the specific feature of the prepaid model where the card limit and control of the available amount are set by crediting the related account, the Mastercard prepaid card is:

  • ideal for internet shopping because the potential risk of abuse is considerably lower,
  • suitable for travelling and all situations in which the risk of card abuse, loss or theft is higher than usual,
  • an excellent solution for parents who want to extend financial support to their student children.


What makes contactless payment safe:

  • Your card never leaves your hands at the checkout, you do not hand it to the salesperson;
  • For the transaction to be accepted, you need to tap your card against the reader;
  • Only bills once even if you tap the reader twice by mistake;
  • As the transaction is very fast, the card data cannot be captured without authorisation; 

According to EU Regulation 518/2019, the cardholders have insight into the calculation of the amount to be debited in the card currency in case of the transactions they made at cross-border retailers (including ATMs and cash dispensing machines) from the European Economic Area (EEA) and in foreign currencies from EEA, the authorisation for which is received by the Bank, and can compare it against the exchange rate of the European Central Bank (ECB). The exchange rate value date applicable upon posting will be the transaction date, that is, the date the bank records the financial transaction. 

Using of a card - as easy as 1, 2, 3

The amount available for spending with your Mastercard prepaid card is the amount you transferred to your Mastercard prepaid card account, thus you are the one setting the limit. You can transfer the funds in a number of ways, e.g. via Internet and mobile banking or in a branch of OTP banka, from your or someone else's current account, from your foreign currency account or by a cash deposit. If you want to make a cash deposit by a payment order, the transaction code is 17 and the credit reference number is the number of your Mastercard prepaid account (the number printed below the user name) and transaction account of OTP banka - HR5324070001024070003.   

No fee is charged for every deposit / transfer to the account associated with Mastercard card or for transfers / debiting of the card account.

There is no membership fee for this card, only a one-off registration fee valid for a 3-year period.

At  OTP banka ATMs you can check the balance of your Mastercard prepaid account quickly and simply, and whilst you can withdraw cash at branches and ATMs of OTP banka free of charge.

OTP banka also boasts of a large EFT/POS terminal network nationwide. The points of sale that accept Mastercard card are indicated by stickers.

If you are planning a trip abroad, search for a detailed list of points of sale accepting Mastercard card.


Cost Control

Sending of the statement of account to the provided e-mail address

Do you know that the information about the balance and turnover of your current, foreign currency or transfer account, or about the monthly costs charged to your credit or prepaid card can be sent to the e-mail address you provide? This service is free of charge and can be contracted in any OTP banka branch and or via eLEMENT@ Internet banking.

In order to provide you with a simple and effective cost control, once a month we will send you a statement of account specifying all the costs incurred. Even the payments you made abroad will be expressed in local currency on your monthly statement.

You can receive your monthly statement of account to your e-mail address free of charge if you contract the service via eLEMENT@ Internet banking or in your nearest OTP banka branch!

You can control the card usage very efficiently via OTPdirekt service where you can choose between eLEMENT@ Internet bankingtelephone banking or SMS info.

If you use eLEMENT@ Internet banking service, you can have an insight into the itemised costs, and do not need to have a hard copy of the statement delivered to your address. Of course, at your request, the itemised statement can be delivered to any address you choose.

Telephone banking provides an overview of costs and card information via answering machine or the Contact Centre.

The  SMS info service provides the options of SMS control of bank card use and SMS replies to your inquiries.

How to become a cardholder

If you would like to become a Mastercard prepaid cardholder,  familiarise yourself with the General Terms and Conditions of Issuance and Use of Mastercard prepaid card, fill in an application and visit the nearest OTP banka branch. Alternatively, you can submit an application for MasterCard prepaid card also via OTPdirekteLEMENT@ Internet banking.
Reliability and security you experience in managing of your finances with the Mastercard prepaid card can easily be extended to your loved ones. 

Mastercard prepaid card is available to clients who do not hold their current accounts with OTP banka, but it must be pointed out that a current account opens up a number of additional advantages such as card usage control at all times via SMS, as well as the opportunity to set up other services such as telephone, Internet and mobile banking (OTPdirekt).
The card is agreed for the term of 3 years, with only one-off registration fee charged at the beginning, and no membership fee.