Using of a card - as easy as 1, 2, 3
The amount available for spending with your Mastercard prepaid card is the amount you transferred to your Mastercard prepaid card account, thus you are the one setting the limit. You can transfer the funds in a number of ways, e.g. via Internet and mobile banking or in a branch of OTP banka, from your or someone else's current account, from your foreign currency account or by a cash deposit. If you want to make a cash deposit by a payment order, the transaction code is 17 and the credit reference number is the number of your Mastercard prepaid account (the number printed below the user name) and transaction account of OTP banka - HR5324070001024070003. A fee is charged for every deposit / transfer to the account associated with Mastercard card and debited to the same account, in line with the applicable pricing of OTP banka. However, no fee is charged for transfers / debiting of the card account. There is no membership fee for this card, only a one-off registration fee valid for a 3-year period.
At OTP banka ATMs you can check the balance of your Mastercard prepaid account quickly and simply, and whilst you can withdraw cash at branches and ATMs of OTP banka free of charge.
We have provided a wide ATM network for your convenience! Please note that as of 6th May 2017 OTP banka clients have had the advantage of using Splitska banka ATMs, on same conditions as OTP banka ATMs, where the joint network now boasts of 520 ATMs! Thus, it makes no difference whether you choose an OTP banka ATM or a Splitska banka ATM…
OTP banka also boasts of a large EFT/POS terminal network nationwide. The points of sale that accept Mastercard card are indicated by stickers.
If you are planning a trip abroad, search for a detailed list of points of sale accepting Mastercard card.
Sending of the statement of account to the provided e-mail address
Do you know that the information about the balance and turnover of your current, foreign currency or transfer account, or about the monthly costs charged to your credit or prepaid card can be sent to the e-mail address you provide? This service is free of charge and can be contracted in any OTP banka branch and or via eLEMENT@ Internet banking.
In order to provide you with a simple and effective cost control, once a month we will send you a statement of account specifying all the costs incurred. Even the payments you made abroad will be expressed in local currency on your monthly statement.
You can receive your monthly statement of account to your e-mail address free of charge if you contract the service via eLEMENT@ Internet banking or in your nearest OTP banka branch!
You can control the card usage very efficiently via OTPdirekt service where you can choose between eLEMENT@ Internet banking, telephone banking or SMS info.
If you use eLEMENT@ Internet banking service, you can have an insight into the itemised costs, and do not need to have a hard copy of the statement delivered to your address. Of course, at your request, the itemised statement can be delivered to any address you choose.
Telephone banking provides an overview of costs and card information via answering machine or the Contact Centre.
The SMS info service provides the options of SMS control of bank card use and SMS replies to your inquiries.
How to become a cardholder
If you would like to become a Mastercard prepaid cardholder, familiarise yourself with the General Terms and Conditions of Issuance and Use of Mastercard prepaid card, fill in an application and visit the nearest OTP banka branch. Alternatively, you can submit an application for MasterCard prepaid card also via OTPdirekt, eLEMENT@ Internet banking.
Reliability and security you experience in managing of your finances with the Mastercard prepaid card can easily be extended to your loved ones.
Mastercard prepaid card is available to clients who do not hold their current accounts with OTP banka, but it must be pointed out that a current account opens up a number of additional advantages such as card usage control at all times via SMS, as well as the opportunity to set up other services such as telephone, Internet and mobile banking (OTPdirekt).
The card is agreed for the term of 3 years, with only one-off registration fee charged at the beginning, and no membership fee.