The website www.otpbanka.hr uses cookies to run the site, enhance user experience, monitor website activities and display relevant offers.
What are cookies?
Cookies are small pieces of data sent from a website and stored locally on the user's computer by the user's web browser while the user is browsing. They enable functioning of all the features of internet sites, better user experience, as well as analytics of website visits and advanced online advertising.
Cookies are used for the purpose of:
- easier browsing on our website and using of all its functionalities, aimed at providing the best possible user experience;
- gathering of information of how you use our website, assessing what segments do you visit or use most frequently; this gives us insight and enables us to improve your user experience when you visit the website again;
- placing targeted advertisements on other websites;
- differentiating and identifying of internet browser users;
- monitoring of your activities on the websites so as to send messages with tailor-made offers, that you find important and relevant.
Types of cookies
a) Essential cookies
Essential cookies are necessary for the proper functioning of the website, they enhance user experience, and collect information on the use of the website without identifying the visitors.
Among other things, this includes the cookie acceptance status and privacy settings, registration or filling in of a form, notification status on the webpage, as well as a Google Tag manager code.
Please be advised that without these cookies we cannot guarantee the best user experience on our website, and that it is possible that some segments of the website will not function properly.
b) Analytical cookies
These cookies allow for the collection of detailed information on the use of the website for analytical purposes, thus contributing to the customer-oriented development of our website.
These cookies cannot identify you personally, but rather collect the data such as the websites visited, what segment of the website was clicked on, how many websites were visited, the duration of each session, and what were the error messages, if any.
They are also called performance cookies, and they include Google Analytics cookies.
c) Advertising cookies
These cookies allow us to show relevant offers to our visitors, and targeted advertising. These cookies cannot identify you personally, but rather collect the data such as the websites visited, what segment of the website was clicked on, how many websites were visited, and so on, all in order to filter the contents that interest you the most.
If you have granted previous consent, we can use the collected information about your use of the website, together with your personal data, in order to tailor our marketing communication to suit your particular needs, and bring you offers you find interesting and relevant.
On our website we use cookies of the following service providers:
a) Google Ads
Detailed information about the service are available on this link:
https://policies.google.com/privacy?hl=hr
b) Google Analytics
Detailed information about the service are available on this link:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=en
c) Doubleclick
Detailed information about the service are available on this link:
https://policies.google.com/privacy?hl=en
b) Facebook Pixel
Detailed information about the service are available on this link:
https://www.facebook.com/privacy/explanation
Enabling and disabling cookies
On www.otpbanka.hr webpage, the user can enable or disable cookies by changing the settings of the cookie management options in the permanently available cookie acceptance pop-up. Also, the cookies can be disabled via the browser settings.
All modern web browsers provide the option of changing the cookie settings. Most of the browsers will automatically accept cookies according to the given settings. However, such settings can usually be changed so that the browser can prevent automatic acceptance of cookies and offer the user to choose whether he /she wants to accept the cookies each time the website is visited.
Information about cookie settings on the most popular browsers can be found on the following links:
Bear in mind that the purpose of cookies is to improve or enable the use and the processes of our website and, consequently, if you disable or delete cookies, you could lose access to some of its functionalities, or it could cause the website to open differently in your browser than originally intended.
Disabling advertising cookies can result in showing of our advertisements that are less relevant for you, or in undesirable repetition of a single advertisement.
Privacy protection
Privacy data in connection with used cookies are outlined in the table below.
a) Essential cookies
Legal grounds for the processing of cookies |
Purpose of data processing |
Data processing period |
Source |
Legitimate interest |
Securing of orderly functioning of the website; Used for uploading of other scripts and the code onto the site |
Until closing of the browser |
www.otpbanka.hr
Google Tag Manager |
B) Analytical cookies
Legal grounds for the processing of cookies |
Purpose of data processing |
Data processing period |
Source |
Your consent |
Overview of statistics of the visited websites |
Last visit to the website 26 months |
Google Analytics code |
c) Advertising cookies
Legal grounds for the processing of cookies |
Purpose of data processing |
Data processing period |
Source |
Your consent |
Sharing the contents with various network platforms and sharing platforms |
2 years |
AddThis |
Your consent |
Geolocation of the user |
30 days |
|
Your consent |
Checking whether the cookies correspond to the partner’s cookies (as set by AdServing) |
14 days |
Adform |
Your consent |
Showing of relevant ads, remarketing and advertising analytics |
30 days |
|
Your consent |
Security tokens for excluding of functionalities |
Until closing of the browser |
|
Your consent |
Measuring of efficiency of advertisements and showing of the ones targeted for the user |
1.5 years |
DoubleClick by Google |
Your consent |
Personalisation of advertising based on previous visits to our website |
1.5 years |
|
Your consent |
Creating of the profile of interests and showing relevant advertisements on other web locations |
6 months |
|
Your consent |
Advertising analytics |
One month |
|
Your consent |
Internet advertising |
2 years |
|
Your consent |
Showing of relevant advertisements, remarketing and advertising analytics |
Up to 26 months |
Google Ads |
Your consent |
Used for differentiating of the users |
24 hours |
Google Universal Analytics |
Your consent |
Sharing of contents on the Facebook profile |
Up to 26 months |
|
Your consent |
Delivery, measuring and improving of advertisement relevance |
90 days |
|
Your consent |
Showing of relevant advertisements, remarketing and advertising analytics |
Up to 26 months |
Facebook Pixel |
In accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), applicable as of 25 May 2018, the Board of OTP banka d.d. adopted the Data Protection Policy regulating the issues of processing of your personal data. More info on personal data protection