The application is available for mobile phones working on Android and iOS.
The full name of the application is: OTP m-banking HR
The link for downloading the application on your Android is ->Google Play and for your iOS (Apple iPhone) ->AppStore
NOTE: Both versions of the application have the same functionalities. Due to certain specific features of each platform, there are minor differences in the screen appearance and in accessing of certain functions. This instruction combines the screenshots of the Android and iOS versions, and offers a few examples of key differences in the segments important for accessing of certain functions.
A user, bank customer, can only activate one OTP m-banking application, on one mobile device.
To do that, no prior activation of the service in the bank or via internet banking is required. However, the number of functions of such application is substantially lower. To have a fully functional application, it must be activated in a branch or via Element@ internet banking.
Once OTP m-banking service has been contracted in a branch, the prospective user will automatically receive two text messages. The first text shall contain the link for downloading of the application from the App Store or Google Play, depending on the mobile phone. The second text shall contain the initial password that must be entered upon activation of OTP direct functionality. At that, the customer must make sure that the bank has the correct phone number in its database.
If the OTP m-banking service is contracted via Element@ internet banking, the prospective user will receive a single text message with the link for downloading of the application from on-line distribution centres. At that, the customer must make sure that the bank has the correct phone number in its database. If the mobile phone number in the OTP banka data base is incorrect, it must be updated by using the "personal data" option. The required activation codes are available on the screen, in the Element@ internet banking environment.
Downloading of the application from the Apple Store or Google Play, depending on the type of device, starts by clicking on the link delivered in the text message. The type of the device is identified automatically. Should the download via such link fail for whatever reason, the application can still be downloaded the usual way, as any other smartphone application.
Internet connection is a precondition for downloading of the OTP m-banking on one's mobile phone. Please confirm that you want to download the application. Application download and installation are segments of an automated process.