1
Call us
0800 210 021
Telephone number when calling from abroad
+ 385 21 55 91 10
E-mail us
info@otpbanka.hr
Contact centre
Services and working hours
_________
Support for retail customers
Telephone: 072 21 00 21, + 385 21 55 91 10
Working hours: Monday - Friday from 8:00 to 20:30, Saturday from 8 to 13:00h
(English, General Information, Internet and Mobile Banking for Retail Customers, Card Business, Financial Transactions)
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Support for corporate customers
Telephone: 072 21 00 21, + 385 21 55 91 10
Working hours: every working day from 8:00 to 17:00.
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Account Balance and Exchange Rates
Telephone: 072 21 00 21, + 385 21 55 91 10
Working hours: 24/7, seven days a week.
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Support for urgent calls outside of working hours
Telephone: 0800 21 00 21, + 385 21 34 72 00
Working hours: 24/7, seven days a week.
(Reporting a lost card, cancelling of on-line banking, increasing of the limit for on-line banking, authorisation, ATMs)
_________
E-mail / Chat / Audio call / Video call
Working hours: every working day from 8:00 to 20:30, Saturday from 8:00 to 13:00
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Telephone number for international calls + 385 21 55 91 10
Calls to 0800 21 00 21 are free of charge.
Calls to numbers 072 21 00 21 i + 385 21 55 91 10 are charged as calls to regular land line, depending on the service provider.
Other contact data
Branch contacts
Small enterprises
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Biograd na Moru
Trg kralja Tomislava 2
Telephone: 072 206 457
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Dubrovnik
Vukovarska 19
Telephone: 072 201 244, 072 201 305, 072 201 304, 072 201 225, 072 201 302
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Đakovo
Ul. kralja Tomislava 2
Telephone: 072 201 127
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Korčula
Plokata 19.travnja 1921
Telephone: 072 201 238
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Kutina
Vladimira Nazora 1
Telephone: 072 201 005
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Labin
Zelenice 18
Telephone: 072 201 466
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Makarska
Obala kralja Tomislava 16
Mobitel: 091 219 1042
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Metković
Ante Starčevića 6
Telephone: 072 201 231
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Osijek
Trg slobode 2
Telephone: 072 206 100
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Pazin
Narodnog doma 3
Telephone: 072 201 866
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Požega
Trg Svetog Trojstva 4
Telephone: 072 206 054
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Pula
Dalmatinova 4
Telephone: 072 201 911, 072 201 837, 072 201 860
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Rijeka
Riva 16
Telephone: 072 201 871, 072 201 870
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Rovinj
Aldo Negri 2
Telephone: 072 201 867
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Sesvete
Zagrebačka 18
Telephone: 072 201 186
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Sinj
Banski prolaz 1
Mobitel: 091 219 1301
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Sisak
S. i A. Radića 28
Telephone: 072 201 495, 072 201 103, 072 201 104
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Split
Domovinskog rata 61
Mobitel: 091 494 2315, 091 219 1305
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Šibenik
Ante Šupuka 22
Telephone: 072 201 445, 072 201 446, 072 201 614
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Varaždin
Aleja kralja Zvonimira 1
Telephone: 072 206 424
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Velika Gorica
Ulica kneza Ljudevita Posavskog 45
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Vinkovci
Trg slobode 1
Telephone: 072 201 086
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Zadar
Domovinskog rata 3
Telephone: 072 201 738, 072 206 141
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Zagreb
Ulica grada Vukovara 284
Telephone: 072 206 534, 072 206 552, 072 206 558
Jurišićeva 2
Telephone: 072 206 056, 072 201 055
Avenija Dubrovnik 16
Telephone: 072 206 280, 072 201 057
Medium corporate
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Dubrovnik
Vukovarska 19
072 201 250, 072 201 502
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Osijek
Trg slobode 2
Telefon: 072 201 458, 072 206 101
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Pula
Dalmatinova 4
Telefon: 072 201 813, 072 201 875
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Rijeka
Jadranski trg 16
Telefon: 072 201 882
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Sisak
S. i A. Radića 28
Telefon: 072 201 102
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Split
Domovinskog rata 61
Telefon: 072 204 230, 072 204 205, 072 204 223
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Šibenik
Ante Šupuka 22
Telefon: 072 201 448, 072 201 447
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Varaždin
Aleja kralja Zvonimira 1
Telefon: 072 206 156, 072 206 160
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Zadar
Domovinskog rata 3
Telefon: 072 201 188, 072 201 691, 072 201 380, 072 201 689, 072 201 628, 072 201 851
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Zagreb
Business Centre Zagreb
Ulica grada Vukovara 284
Telefon: 072 206 432, 072 206 446, 072 206 506
Business Centre Continental Croatia, Istria and Primorje
Ulica grada Vukovara 284
Telefon: 072 201 051, 072 206 104
Large corporate
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Split
Large Domestic Corporate Clients Department
Ulica Domovinskog rata 61
Telephone: 072 204 212
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Zagreb
Large Domestic Corporate Clients Department
Ulica grada Vukovara 284
Telephone: 072 206 527, 072 206 464, 072 206 093
International Corporate Clients Department
Ulica grada Vukovara 284
Telephone: 072 206 684, 072 206 596, 072 206 697
Special lines of financing
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Global Transaction Banking Department
Payments and Cash Management
Telephone: 072 206 490, 072 206 401, 072 204 937, 072 204 478
Merchant Acquiring, Sales and Management Team
Telephone: 072 204 026, 072 204 691
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Factoring Team
Telephone: 072 206 445, 072 206 491, 072 206 557
Floor Plan Team
Telephone: 072 206 607, 072 206 604, 072 206 497
Factoring Operations Team
Telephone: 072 206 536, 072 206 504, 072 206 496, 072 206 008
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Agribusiness Department
Telephone: 072 201 138, 072 201 053, 072 201 383
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Structured Finance Department
Telephone: 072 206 516, 072 206 433, 072 201 089
Media and corporate social responsibility contact
_________
OTP banka d.d. Corporate Communications Department
Domovinskog rata 61, 21000 Split
Danijela Omelić
E-mail: danijela.omelic@otpbanka.hr
Silvija Bareša
E-mail: silvija.baresa@otpbanka.hr
Contact person for employment
_________
HR Legislation & Support Team
E-mail: Tim_za_HR_zakonsku_regulativu_i_potporu@otpbanka.hr
Contact Officer for Data Protection
_________
Domovinskog rata 61, 21000 Split
E-mail: zastita-osobnih-podataka@otpbanka.hr
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